CNP Assurances - guiding each talent in their career path
The customer context
The CNP Assurances group, a leading player in personal and property insurance, is present in 19 countries and 7,000 employees.
The ambition of CNP Assurances is to help each employee build their professional career and to fully develop their potential throughout their career.
The challenges identified
Elisabeth Dorbes retraces the 3 ambitions of CNP:
- The deepening of the knowledge of employees, in order to personalize the HR support offer.
- Support for the evolution of managerial practices in order to make them co-authors of the trajectories of their teams.
- The emphasis on the continuous dimension the dynamics of career construction for employees.
The CNP Assurances group has equipped itself to provide each user with the comprehensiveness of information that contributes to strengthening co-construction.
Our approach
We were convinced that the complementarity of the new tool with CNP's current HR environment should be supported by two parallel initiatives:
- The perspective of a decisive HR highlight: the Professional Development Interview.
- The quality of communication on the benefits of the solution available to all.
Thus, within CNP's “DECOLL” ecosystem, the new “JUMP” feature highlighted 3 advantages:
- EXPLORE jobs and job offers made for you
- DEVELOPER your skills through training suggestions adapted to your profile
- DARE a new professional adventure in the company
Concretely, employees were invited to complete their profiles not only by evaluating their skill levels, but also by adding their level of appetite for each of them. In support of this approach, a hands-on video and several webinars were produced jointly with CNP project teams.
New steps have been implemented since the beginning of 2025. : streamlining the skills framework, in order to project employees into their career projects and to suggest internal mobility.
The results after 6 months
- 3500 monthly users
- 85% of employees have completed their profile at 100%
- 96% of development interviews conducted
- 33% of employees declared a professional project
- 477 skills from the internal framework evaluated and more than 1600 skills added to the profiles
The Neobrain solutions used by CNP Assurances:
This module allows CNP Assurances to create interviews in different formats:
- annual interviews
- professional interviews
- development interviews
- mobility interviews
The objective is not to have an inflation of processes but to provide and configure specific interview formats according to the target HR populations.
These times of exchange demonstrate the attention paid to employees, managers and HR teams have new keys to evolving their practices towards continuous listening and measurable action plans.
The detail of the module Engagement Loop.
Thanks to Neobrain's “OPPORTUNITIES” module, talents can visualize the various possible career paths. They can therefore consider each stage according to the skills to be acquired and train, and progress transparently.
The detail of the module Talent Marketplace.
